Elite Tier Solutions
ELITE TIER
SOLUTIONS
Elite Tier Solutions

Your website is losing
customers every night.

Someone comes to your website tonight with a question. Whether you handle what they need, whether you cover their area, whether they can get booked in this week. Nobody is there to answer, so they leave, and that inquiry never reaches you.

You never find out they came. There is no missed call, no message, no name — nothing to follow up, because nothing was ever recorded. It just looks like a quiet week.

We put an assistant on your website that answers them instantly, gets their name and number, and emails it straight to you — then keeps following up until they book.

Most
website visitors leave without ever contacting you
24/7
including the nights and weekends you are closed
Minutes
is how long a customer waits before calling someone else

Everything you get

One package, one price. No tiers, no add-ons, nothing held back.

The core

An AI assistant on your website

It answers every visitor within seconds, at any hour, and keeps talking until it has their name and number.

  • It knows your business. Your services, hours, area and pricing. We read what your website says, you correct anything wrong, and then you tell us everything your website never mentions.
  • It sounds like you. Your tone and greeting, not a robot reading a script.
  • It knows what never to say. Rules for your trade, shown to you before it goes live. It never invents a price and never gives a firm quote.
  • It answers in their language. English, Spanish, whatever they type in.
  • It knows what time it is. Closed? It says so and says when you are back, instead of promising a call.
  • It knows when you are away. Shut for a week? Tell it once. It says so plainly, takes their details, and does not promise anyone a call before you are back.
  • It finds out when to call back. Every lead arrives with the time they said they can actually talk. You call once and get a person, instead of trading voicemails for two days.
  • It handles an emergency honestly. Danger — gas, fire, water, anyone hurt — and it says call 911 first, before anything about your business. Urgent but not dangerous, out of hours, and it flags you immediately and tells them straight when you will see it. It will not send someone to a phone nobody is answering. If you do run an after-hours line, it gives that out instead.
Included with it

And everything that happens next

Capturing the lead is the easy half. This is the half that turns it into a paying customer, and it runs whether or not you remember to do anything.

01

The minute someone gets in touch

Speed is the whole game. Whoever answers first usually gets the job.

Instant lead alerts

Their name, number, what they need and how urgent — in your inbox the second they leave it. Emergencies say so in the subject line.

An instant reply to your customer

They hear from your business right away, so they stop working down the list of your competitors.

A reminder if a lead goes untouched

Nobody got back to them in a few hours? You get a nudge naming the person. You choose how long that wait is.

02

Turning inquiries into paid work

The half most businesses never get to, because it means remembering to chase.

Automatic follow-up

Anyone who leaves their details and then goes quiet gets three emails over the next six days, written as you. The moment you tell us you have spoken to them — one press on your lead board — it stops.

Quotes that went quiet, chased

The customer who was quoted and never came back is the most valuable one to win. They get their own gentler sequence.

Reviews, and the complaint that comes first

After the job your customer gets one email asking how it went, with two buttons and no review link. Press "it went well" and your Google page opens. Press "something wasn't right" and they get an apology, a box asking what would make it right, and you get an email within the minute — while it is still fixable, and before it is public.

03

Kept accurate, and watched over

An assistant that is confidently wrong is worse than no assistant at all.

We re-read your website on the 1st of every month

Prices change and services get dropped. Rather than answering from a copy taken the day you signed up, it re-reads your site at the start of each month — and if you change something today, tell us and we will update it the same day rather than making you wait.

We watch your website

If your site goes down we email you. Most businesses find out days later, from a customer.

We check your emails actually arrived

Every alert is traced after we send it. If one bounces or gets blocked, we find out and fix it — instead of you wondering why it went quiet.

04

Proof, and staying in control

You should never have to take our word for whether this is working.

Your own live lead board

A private link you bookmark on your phone. Every lead as it lands, with their number ready to tap, and one press to say you have handled it. No password, no app, nothing to forget.

A report every month

What came in, where from, what it was worth, and the questions it could not answer well yet.

Any of it can be switched off

Do not want the follow-ups, or the review requests, or the nudges? Say so and they are off for your business.

We run all of it — the setup, the wording, the installation, the monitoring and the improvements. There is nothing for you to learn, nothing to install and no account to manage.

How it works

  1. 1

    We build it for your business and show you

    Before you pay anything, and before anything touches your site. We read your website, build a working assistant for your business, and then you ask it whatever you like.

  2. 2

    You fill in what only you know

    Your real pricing rules, anything it must never say, and where you want leads sent. A handful of questions and about five minutes of your time. We write everything else.

  3. 3

    We install it on your website

    We do it for you, or walk your web person through it in a couple of minutes. WordPress, Wix, Squarespace, Shopify — it works on all of them, and nothing else about your site changes.

  4. 4

    We test it before we call it live

    We put a real inquiry through it and check the whole chain: the assistant answers correctly, the lead reaches your inbox, and it is not sitting in your spam. Only then do we say it is running.

  5. 5

    Leads start arriving

    You get an email every time someone leaves their details. That is the whole of your involvement. Everything else — the chasing, the review requests, the monthly report — runs on its own.

What it costs

One price, everything included, cancel whenever you like.

One-time setup
$500

Everything written, built, installed and tested on your site.

Then monthly
$297/mo

Running, monitored and improved. Cancel any time.

For most businesses, one recovered job covers the year.

Questions we get asked

If yours is not here, email us and you will get a straight answer from a person.

I already have a contact form.

A form only catches someone who has already decided. This answers the ones still deciding, and chases the ones who would never have filled anything in.

Will it say something stupid about my business?

We write rules for your trade before it goes live, and we show them to you. It will not quote prices you have not approved, will not promise appointments, and will not give advice it should not. If it does not know something, it says so and offers to have you follow up.

How long until it is live?

Usually within a week of you sending your details, and most of that is us writing and testing. Your part is about five minutes.

Does it work for my trade?

It is not built around any one industry. It learns your services, your area and your pricing rules from your website and from you, so plumbers, dentists, salons, contractors, law firms and everything else are all just different answers to the same questions.

Do I have to learn anything?

No. You get an email when a lead comes in. That is it. If you want to look at everything in one place there is a private link you can bookmark, but nothing requires you to.

Will it slow my website down?

No, and it is built that way on purpose. The assistant runs on our servers, not yours — your pages load exactly as fast as they do today, and it appears once they are already on screen. It is sealed off from your site's code, so it cannot break your design and a change to your design cannot break it.

Do I have to change my website?

No. Nothing is redesigned, rebuilt or moved, and no page of yours is touched. We add the assistant to your existing site and we do the install ourselves — WordPress, Wix, Squarespace, Shopify, or a site your web guy built from scratch. Your pages, your wording and your look stay exactly as they are.

Will this annoy my customers?

It is built not to. Follow-ups only go out between 8am and 8pm, they stop the moment you mark someone as dealt with, there are never more than three, every one carries a one-click unsubscribe, and anyone who uses it never hears from us again. Nobody is asked for a review more than once every three months. The only other email a customer gets is the instant reply confirming you have their message.

What if someone wants a real person?

It takes their details and tells you immediately — that is the whole point of it. If someone describes real danger it tells them to call 911 before it says anything about your business. And if it is urgent but not dangerous and you are shut, it says so honestly and flags the lead as urgent, rather than sending them to a phone that will ring out.

Can I switch parts of it off?

Yes, individually and at any time. The follow-ups, the quote chasing, the review requests and the untouched-lead reminders are four separate switches, and turning one off changes nothing about the others. How long we wait before nudging you, and how long after a job before we ask for a review, are yours to set as well. Say the word and it is done the same day.

What if my website barely gets any visitors?

Then say so on the call and we will tell you straight. This makes the visitors you already have count for more — it cannot manufacture people who were never coming. If your traffic is too thin for it to pay for itself, we would rather lose the sale than take your money.

Who owns the leads, and my customers' data?

You do. They are your customers and your data. We never sell it, share it or use it for anything but running your assistant. Ask at any point and we will send you everything we hold as a spreadsheet — including if you leave.

Does it cost more if it works well?

No. $297 is $297 whether you get five leads a month or fifty — no per-lead fees, no tiers, no usage bills. There is a daily ceiling on chats to stop a bot running up costs, set far above anything a local business sees, and if you ever came near it we would raise it rather than bill you for it.

What if it does not work for me?

Cancel any time — there is no contract and no notice period. You get a report every month showing exactly what it brought in, so you are never guessing about whether it is worth keeping.

See it answering for your business

Tell us where to find you, pick a time, and we will build it for your business before we speak — so you are looking at your own business answering your own questions, not a sales demo. No cost, no commitment, and nothing goes near your website.

You'll pick a time on the next step. A short Google Meet call, no cost and no commitment.